Windows Part 2

Ok, so I was wrong. The whole windows installation process was a huge disappointment. I couldn't have picked a more highly recommended company to do my windows. Yet, somehow I managed to still have a very unpleasant experience. The day started off around 8am when I thought the installation crew was going to arrive. When they didn't show, I gave the company a call. Their receptionist, probably the owner's wife, said the guy who was scheduled to come out couldn't make it because his truck broke down. However, they did manage to find a replacement crew and said they could come around noon. I was a bit concerned because of the forecast, but the woman assured me that it would not be a problem. Apparently it is not a "big" job and it would only take couple hours. I got the impression that they were trying to rile up a large crew to speed things up. Well, at about 11am, it starts snowing. At noon the guys don't show up yet so I call and am told they are running behind. Around 1:30pm they finally show up - and it ends up being only 2 guys doing the work!! So these guys are slaving away for hours popping out my six windows and putting the new ones in. At some point it gets dark and they don't look anywhere near finished. Sure enough, some time around 6ish, they tell me they can't finish the outside work because they "misplaced" their headlamps. (I think they just wanted to go home.) The finished caulking up the inside and told me they would be back Monday. This would almost have been acceptable except that we were expecting a snow storm overnight through the next day. They were about to leave untreated cracks on the outside which would exposed to the elements. The last thing I wanted was for moisture to enter through these cracks and lead to mold, leaks, or rotten wood. So we ended up calling the owner, who instructed the crew to tape up the window edges on the outside. At that point there was nothing I else I could really expect. It was already very late - about 8 pm by the time they finished cleaning up. My husband and I were more than ready to get them out of the house for the night. The guys were nice enough, but they sure didn't seem to do a very thorough job. They left a lot of things (e.g. old window frames, insulation) lying around the perimeter of the house half buried in snow. They also wouldn't have caulked the entire perimeter if I hadn't insisted they take out the frames for the blinds and caulk behind it. On top of all this, my car sat out in the snow for 6 hours while they commandeered my garage to work on the window caps. After they left, we spent another hour digging our cars out to put it back into the garage and driveway. Good job we did, because disaster struck the next day....